Solution 2: Authorize the PIN Login using the Registry EditorĪfter the Anniversary update for Windows 10, many users have experienced difficulties using Windows Hello because the procedure behind PIN login for a domain user was reset. Check to see if Windows Hello now works on your device. Click the Restart button and follow the instructions at startup.A window will appear prompting you to restart your computer and follow the instructions which will appear during the startup process.From the menu at the top of the window, click on Action and choose the Prepare the TPM… option from the context menu which will appear.msc” in the newly opened box without the quotation marks and click OK in order to open the Trusted Platform Module (TPM) Management tool. Open the Run utility by using the Windows Key + R key combination on your keyboard (press these keys at the same time.Follow the steps below in order to get it started again. It may have been turned off as a result of other actions you may have undertaken on your computer or by a result of an update or a Windows reset. Trusted Platform Module (TPM) technology provides hardware-based, security-related functions and it needs to be set up before trying to access Windows Hello on your device. Updating them in Device Manager managed to resolve the problem for many users.
Old drivers for imaging and biometric devices – If the drivers for the required devices such as webcams, fingerprint sensors, and iris scanners are old and outdated, Windows Hello won’t be able to start.Make sure you enable it again in Registry Editor. PIN login is not authorized – Similar to the first cause, a recent Windows update may have disabled PIN login authorization you had before.Users have resolved the problem by setting it up on their computers Trusted Platform Module (TPM) is not set up on your device – TPM needs to be set up and running on the device in order for it to allow PIN login for domain users.
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